Terms and Conditions

  1. Welcome to the Termeh Travel website (hereby referred to as "Website"). The terms "we", "us", "our" and “Termeh” refer to “Termeh Travel”, a travel and tourism start-up with offices in Isfahan, Iran. The term "you" refers to customers visiting the Website and/or booking a reservation through us on this Website, or through our customer service agents.This Website is provided to assist customers in gathering travel information, determining the availability of travel-related goods and services, making legitimate reservations or otherwise transacting business with travel suppliers, and for any and all services provided under the travel and tourism umbrella. All goods and services are provided by Termeh Travel through our website, mobile apps and other digital or physical channels operated by us (hereby referred to as “Termeh Travel Services”).

  2. This Website and all associated services are provided upon your acceptance, without modification or omission, of all the terms, conditions, and notices set forth below (hereby collectively referred to as the "Terms & Conditions” or "Agreement"). Please read these Terms & Conditions carefully, as they contain important information about limitations of liability and resolution of disputes through arbitration rather than in court. By accessing or using this Website, booking any reservations for travel products or services on this Website, or contacting any of worldwide representatives or agents, you agree to this Agreement in its entirety.

  3. If you do not agree with any part of these Terms & Conditions, please do not use any of our services, book any reservations through this Website or contact any of worldwide representatives or agents.

  4. The terms “high season” or “high travel season” refer to the months of September through December and March through May. Other months are referred to as “low season” or “low travel season”.

  1. As a condition of your use of this Website, you warrant that:
    1. You are at least 18 years of age;
    2. You possess the legal authority to create a binding legal contract;
    3. You will use this Website in accordance with these Terms & Conditions;
    4. You will only use this Website to make legitimate reservations for you or another person for whom you are legally authorized to represent;
    5. You will inform such other persons about the Terms & Conditions that apply to the reservations you have made on their behalf, including all rules and restrictions applicable thereto.
  2. All information supplied by you on this Website is true, accurate, current and complete.
  3. We retain the right, at our sole discretion, to deny access to this Website and the services we offer to anyone, at any time and for any reason, including, but not limited to, the violation of these Terms & Conditions.
  1. Termeh Travel is vigorously committed to customer satisfaction. If you have any problems or disputes regarding any one of Termeh Travel Services, we try our utmost to resolve your concerns. In the event that we are unsuccessful in mitigating your concerns, after extensive communication between all affected parties, by providing similar alternatives, or in the worst case, a refund, you may pursue a written claim as explained in this section.

    1. You agree to give us an opportunity to resolve any disputes or claims relating in any way to the Website, any dealings with our worldwide representatives or agents, any services or products provided, any representations made by us, or our Privacy Policy (hereby referred to as “Claims”) by contacting us at [email protected]

    2. If we are not able to resolve your Claims within 60 days, you may seek relief through arbitration or in small claims court, as set forth in Article 3.B of these Terms & Conditions.

  2. Any and all Claims will be resolved by binding arbitration, rather than in a designated court of law.

    1. This includes any Claims you assert against us, our subsidiaries, travel suppliers or any companies offering products or services through us (which are beneficiaries of this arbitration agreement).

    2. This also includes any Claims that arose before you accepted these Terms & Conditions, regardless of whether prior versions of the Terms & Conditions required arbitration.

    3. Any and all proceedings to resolve Claims will be conducted only on an individual basis and not in a class, consolidated or representative action.

    4. If your claim qualifies under the requirements of the small claims court of Iran, you may assert your claim on an individual basis.

    5. If, for any reason, a Claim proceeds in the court of law rather than in arbitration, we waive any right to a jury trial.

  1. The content and information on this Website (including, but not limited to, price and availability of all travel goods and services) as well as the infrastructure used to provide such content and information, are the proprietary property of Termeh Travel, its suppliers and providers.

  2. While you may make limited copies of your travel itinerary (and related documents) for travel or service reservations booked through this Website, you agree not to otherwise modify copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell or re-sell any information, software, products, or services obtained from or through this Website.

  3. Additionally, you agree not to:

    1. Use this Website or its contents for any commercial purposes;

    2. Make any speculative, false, or fraudulent reservation or any reservation in anticipation of demand;

    3. Access, monitor or copy any content or information of this Website using any robot, spider, scraper or other automated means or any manual process for any purpose without our express written permission;

    4. Violate the restrictions in any robot exclusion headers on this Website, bypass or circumvent other measures employed to prevent or limit access to this Website;

    5. Take any action that imposes, or may impose, at our discretion, an unreasonable or disproportionately large load on our infrastructure;

    6. Deep-link to any portion of this Website (including, without limitation, the purchase path for any travel services) for any purpose without our express written permission;

    7. "Frame", "mirror" or otherwise incorporate any part of this Website into any other website without our prior written authorization.

  4. If your booking or account shows signs of fraud, abuse or suspicious activity, Termeh Travel may cancel any travel or service reservations associated with your name, email address or account, and close any associated Termeh Travel accounts.

  5. If you have conducted any fraudulent activity, Termeh Travel reserves the right to take any necessary legal action and you may be liable for monetary losses towards Termeh Travel, including litigation costs and damages.

  6. To contest the cancellation of a booking or freezing or closure of an account, please contact Termeh Travel Customer Service at our [email protected] email.

  1. Additional terms and conditions will apply to your reservation and purchase of selected travel-related goods and services. Please read these additional terms and conditions carefully. In particular, if you have purchased an airfare, please ensure you read the full terms and conditions of carriage issued by the Supplier, which can be found on the Supplier’s website.

  2. You agree to abide by the terms and conditions of purchase imposed by any supplier with whom you elect to deal, including, but not limited to, payment of all amounts when due, and compliance with the supplier's rules and restrictions regarding availability and use of fares, products, or services.

  3. Airfare is only guaranteed once the purchase has been completed and the tickets have been issued.

    1. Airlines and other travel suppliers may change their prices without notice.

    2. We reserve the right to cancel your booking if full payment is not received in a timely fashion.

    3. Termeh Travel may offer Customers the opportunity to book a reservation for a combination of two one-way tickets instead of a round trip ticket. Combined one-way tickets may provide a greater choice of flights, are often cheaper and can be combined on the same airline or on different airlines.

    4. Unlike round trip tickets, each one-way ticket is subject to its own rules, restrictions, and fees.

    5. If one of these flights is affected by an airline change (e.g. cancellation or rescheduling) that causes a Customer to make changes to the other flight, the Customer will be responsible for any fees incurred for making changes to the unaffected flight.

  1. You are responsible for ensuring that you meet Iran’s entry requirements and that your travel documents, such as passports and visas (transit, business, tourist, and otherwise), are in order and any other Iran entry requirements are met. We urge customers to review travel prohibitions, warnings, announcements, and advisories issued by the relevant governments prior to booking a travel to Iran.

  2. We accept no liability if you are refused entry onto a flight or into any country due to your failure to carry the correct and adequate passport, visa, or other travel documents required by any airline, authority, or country, including countries you may just be transiting through. This includes all stops made by the aircraft, even if you do not leave the aircraft or airport.

  3. If you are receiving your visa from one of Iran’s worldwide embassies or consulates, you must:

    1. Consult the relevant embassy or consulate for all relevant information regarding your visa and travel information.

    2. Check the requirements of each embassy or consulate, and insure that you have the more up-to-date information before booking and departure.

  4. Recommended inoculations for travel may change and you should consult your doctor for current recommendations before you depart. It is your responsibility to ensure that you meet all health entry requirements, obtain the recommended inoculations, take all recommended medication, and follow all medical advice in relation to your trip.

  1. Neither Termeh Travel nor any of our officers, directors, employees, representatives, subsidiaries, affiliated companies, distributors, affiliate (distribution) partners, licensees, agents or others involved in creating, sponsoring, promoting, or otherwise making available the site and its contents shall be liable for:

    1. Any punitive, special, indirect or consequential loss or damages, any loss of production, loss of profits, loss of revenue, loss of contract, loss of or damage to goodwill or reputation, or any loss of claim;

    2. Any (direct, indirect, consequential or punitive) damages, losses or costs suffered, incurred or paid by you, pursuant to, arising out of or in connection with the use, inability to use or delay of our website;

    3. Any (personal) injury, death, property damage, or other (direct, indirect, special, consequential or punitive) damages, losses or costs suffered, incurred or paid by you, whether due to (legal) acts, errors, breaches, (gross) negligence, willful misconduct, omissions, non-performance, misrepresentations, tort or strict liability by or (wholly or partly) attributable to the accommodation or any of our other business partners (including any of their employees, directors, officers, agents, representatives or affiliated companies) whose products or services are (directly or indirectly) made available, offered or promoted on or through the website, including any (partial) cancellation, overbooking, strike, force majeure or any other event beyond our control.

    4. Any additional expenses, delays, re-routing or acts of any government or authority.

  2. In no event shall Termeh Travel be liable for incidental, special or damages arising out of, or in any way connected with, your access to, display or use of this Website or with the delay or inability to access, display or use of this Website, including, but not limited to:

    1. Your reliance upon opinions appearing on this Website;

    2. Any computer viruses, information, software, linked sites, products and services obtained through this Website;

    3. Any event otherwise arising out of the access to, display or use of this Website, whether based on a theory of negligence, contract, tort, strict liability, consumer protection statutes, or otherwise.

  3. All such information, software products, and services are provided “as is” without warranty of any kind.

    1. Termeh Travel hereby disclaims all warranties and conditions with regard to the information, software, products and services on the Website, including all implied warranties and conditions of merchantability, fitness for a particular response, title and non-infringement.

    2. The Information, Software, Products and Services published on this Website may include inaccuracies or errors, including pricing errors.

    3. Termeh Travel does not guarantee the accuracy of, and disclaim all liability for any errors or other inaccuracies relating to the information and description of the hotel, air, cruise, car and other travel products and services displayed on this Website (including, without limitation, the pricing, photographs, list of hotel amenities, general product descriptions, etc.).

  4. Termeh Travel and their respective suppliers make no guarantees about the availability of specific products and services.

  5. Termeh Travel and their respective suppliers may make improvements and/or changes on the Website at any time.

  6. Termeh Travel and their respective suppliers accept no representations regarding the suitability of the information, software, products and services contained on this Website for any purpose.

  7. The inclusion or offering of any products or services on this Website does not constitute any endorsement or recommendation of such products or services by Termeh Travel.

  8. The carriers, hotels and other suppliers providing travel or other services on this Website are independent contractors and not agents or employees of Termeh Travel.

    1. Termeh Travel is not liable for the acts, errors, omissions, representations, warranties, breaches or negligence of any such suppliers or for any personal injuries, death, property damage, or other damages or expenses resulting there from.

  9. If, despite the limitation above, Termeh Travel is found liable for any loss or damage which arises out of or in any way connected with any of the occurrences described above, then the liability of Termeh Travel will in no event exceed, in the aggregate, the greater of:

    1. The service fees you paid Termeh Travel in connection with such transaction(s) on this Website, or

    2. Ninety-nine EUR (€99.00) or the equivalent in local currency.

  10. The limitation of liability reflects the allocation of risk between the parties. The limitations specified in this section will survive and apply even if any limited remedy specified in these Terms of Use is found to have failed of its essential purpose. The limitations of liability provided in these Terms of Use inure to the benefit of Termeh Travel.

  11. even if Termeh Travel has been advised of the possibility of such damages.

  1. You agree to defend and indemnify Termeh Travel and any of its officers, directors, employees, agents and representatives from and against any claims, causes of action, demands, recoveries, losses, damages, fines, penalties or other costs or expenses of any kind or nature, including but not limited to reasonable legal and accounting fees, brought by third parties as a result of:

    1. your breach of these Terms of Use or the documents referenced herein;

    2. your violation of any law or the rights of a third party; or

    3. your use of this Website.

  1. We appreciate hearing from you. Please be aware that by submitting content to this website by electronic mail, postings on this website or otherwise, including any hotel reviews, photos, videos, questions, comments, suggestions, ideas or the like contained in any submissions (collectively hereby referred to as "Submissions"), you grant Termeh Travel, a nonexclusive, royalty-free, perpetual, transferable, irrevocable and fully sub-licensable right to:

    1. Use, reproduce, modify, adapt, translate, distribute, publish, create derivative works from and publicly display and perform such Submissions throughout the world in any media, now known or hereafter devised;

    2. Use the name that you submit in connection with such Submission.

  2. You acknowledge that Termeh Travel may choose to provide attribution of your comments or reviews (for example, listing your name and hometown on a hotel review that you submit) at our discretion, and that such submissions may be shared with our supplier partners.

    1. We have no obligation to post your comments; we reserve the right in our absolute discretion to determine which comments are published on the Website.

  3. You grant Termeh Travel the right to legally pursue any person or entity that violates your or Termeh Travel’s rights in these Submissions through a breach of these Terms of Use.

  4. You acknowledge and agree that Submissions are non-confidential and non-proprietary.

  5. You expressly waive any and all ‘moral rights’ (including, rights of attribution or integrity) that may subsist in your Submissions and agree that you have no objection to the publication, use, modification, deletion or exploitation of your Submissions by us, Termeh Travel, or any of our partners or licensees.

  6. We take no responsibility and assume no liability for any Submissions posted or submitted by you.

  7. If you do not agree to these Terms of Use, please do not provide us with any Submissions.You are fully responsible for the content of your Submissions, (specifically including, but not limited to, reviews posted to this Website or any other website in which a review can be placed on our profile). You are prohibited from posting or transmitting to or from this Website:

    1. Any unlawful, threatening, libelous, defamatory, obscene, or other material or content that would violate the rights of publicity and/or privacy or that would violate any law;

    2. Any commercial material or content (including, but not limited to, solicitation of funds, advertising, or marketing of any goods or services); and

    3. Any material or content that infringes, misappropriates or violates any copyright, trademark, patent right or other proprietary rights of Termeh Travel or any third party.

  8. You shall be solely liable for any damages resulting from any violation of the foregoing restrictions, or any other harm resulting from your posting of content to this website. You acknowledge that Termeh Travel may exercise its rights (e.g. use, publish, modify, or delete) to any content you submit without your notice.

  9. If you submit more than one review for the same hotel, flight or bus, only your most recent submission is eligible for use.

  10. From time to time we may offer customers incentives to leave hotel reviews (e.g. discount coupon/entry into prize draws etc.)

    1. As it is important to us that hotel reviews are impartial and honest, these incentives will be available to customers regardless of whether the hotel review is positive or negative.

  11. Termeh Travel claims no ownership, affiliation with, or endorsement of any photos that are submitted by end users through this website. Termeh Travel’s policies with respect to claims by third parties that the content of the website, including the content of any submissions, infringes the copyrights owned by said third party can be found in Article 11: Notice of Infringing Material.

  12. Your use of any translation tools on this website is entirely at your own risk. Termeh Travel does not warrant or make any promises, assurances or guarantees as to the accuracy or completeness of the translations provided by these tools.

  13. Fictitious names of companies, products, people, characters, and/or data mentioned on this website are not intended to represent any real individual, company, product, or event.

  14. Any rights not expressly granted herein are reserved.

  1. If you believe, in good faith, that materials hosted by us infringe upon your copyright, you (or your agent) may send us a written notice. Please note that we will not process your complaint if it is not properly filled out or is incomplete. Any misrepresentations in your notice regarding whether said content or activity is an infringement may expose you to liability for damages. Written notice regarding infringing material should include the following:

    1. A clear identification of the copyrighted work you claim was infringed.

    2. A clear identification of the material you claim is infringing on the website, along with a link to the infringing material.

    3. Your address, email address and telephone number.

    4. A statement that you have a "belief, based on good faith, that the material that is claimed as copyright infringement is not authorized by the copyright owner, its agent, or the law."

    5. A statement that "the information in the notice is accurate, and under penalty of perjury, the complaining party is authorized to act on behalf of the owner of an exclusive right that is allegedly infringed."

    6. A signature by the person authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.

  2. You may send us your notice by email to [email protected].

  1. Since cancellation policies vary and/or change often by our service providers, for information regarding any service cancellation, please contact our customer support at [email protected].

  2. Termeh Travel reserves the right to charge you a cancellation fee other than the service provider’s cancellation fee.

  3. The customer is accountable for any imposed transfer cost regarding refund by the bank.

  4. Bookings made using promotional codes or offers are not subject to a cash refund, regardless of notice. We can negotiate an equivalent exchange, not including any additional incurred costs.

  5. If you show up more than 1 hour late for your tour or activity without coordinating with us or your local guide, your tour will be cancelled and cannot be rescheduled.

  6. We are not responsible for uncontrollable circumstances and do not make exceptions for last minute cancellations. If you feel like a true emergency caused cancellations in your plans, please contact our customer support.

  7. Termeh Travel is not responsible for unpredictable political and international circumstances such as sanctions or conflicts, in such rare and unlikely situations all Termeh Travel services will be cancelled and there would be no refund available.

  8. We reserve the right to cancel your services in case of late payments, incorrect bank information, invalid debit or credit card details, expired debit/credit cards or insufficient funds.

  9. The currency converter provided on our website should not be relied on to calculate your refund accurately and in real time. Conversion rates of the Iranian Rial vary daily.

  10. Obvious errors and mistakes (including misprints) in the terms and conditions, cancellation policy or other fine print of any of Termeh Travel’s products and services are not binding.

  11. For service cancellation policies for the citizens of the USA, UK, and Canada, please refer to Article 17: Payment and refund for citizens of USA, UK, and Canada.

  12. Cancellations regarding accommodations:

    1. Accommodations may include hotels, hostels, ecolodges, guest houses, home stays, camps and any other conditions in which the traveller is provided with a place to sleep and spend the night.

    2. Special offers including discounts and promotions often carry special restrictions and conditions, specifically regarding cancellations and refunds. Please check the room and rate details thoroughly prior to making your reservation.

    3. You may cancel or change your prepaid hotel reservation, but you will be charged the cancellation or change fee indicated in the rules and restrictions for the hotel reservation.

    4. You agree to pay any cancellation or change fees that you incur.

    5. If you do not cancel or change your reservation before the cancellation policy period applicable to the hotel you reserved, which varies by hotel (contact [email protected]), prior to your date of arrival, you will be subject to a charge equal to applicable nightly rates and service fees.

    6. In the event you do not show for the first night of the reservation and plan to check-in for subsequent nights in your reservation, you must confirm the reservation changes with us no later than the date of the first night of the reservation to prevent cancellation of your reservation.

    7. In limited cases, some hotels do not permit changes to or cancellations of reservations after they are made, which are usually indicated in the rules and restrictions of the hotel. Prices & individual cancellation policies may depend on the travel season and demand. You agree to abide by the Terms of Use imposed with respect to your prepaid hotel reservations.

    8. Sales, use and/or local hotel occupancy taxes are imposed on the amounts that we charge for our services (service fee and/or facilitation fee) in certain jurisdictions.

  13. Cancellations regarding flight tickets:

    1. Cancellation fees and policies vary between different airlines, flight dates, and ticket class. For information on these policies please contact our customer support at [email protected].

  14. Cancellations regarding bus tickets:

    1. If you let us know about the cancellation more than 24 hours prior to your ticket date, we can provide you with an 85% cash refund which will be delivered within 2 weeks. For information on this policy please contact our customer support at [email protected].

    2. If you let us know about the cancellation less than 24 hours prior to your reservation, there are no refunds of any kind available.

  15. Cancellations regarding train tickets:

    1. If you let us know about the cancellation more than 48 hours prior to your ticket date, we can provide you with an 85% cash refund which will be delivered within 2 weeks. For information on this policy please contact our customer support at [email protected].

    2. If you let us know about the cancellation less than 48 hours prior to your reservation, there are no refunds of any kind available.

  16. Cancellations regarding private or chartered vehicles:

    1. Private or chartered vehicles, are any form of automotive transportation used to transport single or groups of travellers, and include, but are not limited to sedans, vans, trucks, minibuses & buses.

    2. If you let us know about the cancellation more than 5 days prior to your ticket date, we can provide you with either an 80% cash refund which will be delivered within 2 weeks, or a 100% equivalent selection if available.

    3. If you let us know about the cancellation between 2 - 5 days prior to your reservation, we can provide you with either a 50% cash refund which will be delivered within 2 weeks, or a 100% equivalent selection if available.

    4. If you let us know about the cancellation less than 48 hours prior to your reservation, there are no cash refunds, but we can provide a 100% equivalent selection if available.

  17. Cancellations regarding tours and activities:

    1. Tours & activities are services in the forms of travel programs, ranging from 3 hours to 30 days, reserved for one or more travellers in a variety of indoor and outdoor settings.

    2. If you let us know about the cancellation more than 14 days prior to the start date of the tour or activity, we can provide you with an 85% cash refund which will be delivered within 2 weeks.

    3. If you let us know about the cancellation between 7 - 14 days prior to your reservation, we can provide you with a 50% cash refund which will be delivered within 2 weeks.

    4. If you let us know about the cancellation less than 7 days prior to your reservation, there are no cash refunds, but we can negotiate on an equivalent service, not including any additional incurred costs.

  18. Cancellations regarding products:

    1. Products are any physical item we sell on the Termeh Travel website, including but not limited to tourist cards, postcards or souvenirs.

    2. If you let us know about the cancellation prior to the shipment of the product, we can give you a 100% cash refund on your purchase.

  19. Cancellations regarding car rentals:

    1. If you let us know about the cancellation less than 14 days prior to your rental pick up, your deposit is nonrefundable. We can return any funds given along with the deposit amount.

  20. Cancellations regarding visas:

    1. The Visa Application Fee, payable upon the completion of the online visa application, is non-refundable regardless of any prior notice or the acceptance/rejection of the visa application by the Iranian Ministry of Foreign Affairs. We try our utmost to make sure each application is accepted, but we are not responsible for extraordinary conditions regarding the status of your visa.

  21. Cancellations regarding travel insurance:

    1. The travel insurance application fee is payable upon the completion of the online travel insurance application.

    2. If you cancel your travel insurance 48 hours prior to entering Iran, you are subject to an 80% cash refund.

    3. Canceling the travel insurance after entering iran is not possible.

  1. The typical wait time for your visa application to arrive is typically 3 working days.

    1. Thursdays and Fridays are weekend days and do not count towards the wait time of the visa.

    2. Visa applications take longer in the month of March due to the Iranian new year, Nowruz.

  2. The Visa Application Fee is:

    1. Used as a processing fee by Termeh Travel, which in turn provides travellers with an Iran Tourist Visa authorization code, not the Iran Tourist Visa itself. Travellers need to pick up their Iran Tourist Visa in the Iranian embassy, consulate or international airport written on your online visa application.

    2. For each individual person known as single-entry visa.

    3. The same for adults, children and infants.

    4. Different from the Visa Entrance Fee (Visa Stamp Fee) which Iranian officials at the embassy, consulate or VOA counter charge for each individual person, depending on their nationality.

    5. Non-refundable, non-transferable and, in the case of a rejection, Termeh Travel will not be responsible for any decision made by Iranian Ministry of Foreign Affairs.

  3. Israeli passport holders, anyone with an Israeli stamp in their passport will not be eligible for a visa. Those with exit stamps at relevant Jordanian or Egyptian border crossings into Israel will also be rejected.

  4. Citizens of the US, UK & Canada require a more intensive and costly visa process and will be charged accordingly.

  1. Some banks and credit card companies impose fees for international transactions. If you are making a booking from outside of Europe, your bank may convert the payment amount to your local currency and charge you a conversion fee.

  2. This means the amount listed on your credit or bank card statement may be in your local currency and therefore a different figure than the figure shown on the checkout page or your invoice, for a reservation booked on the website.

  3. In addition, a foreign transaction fee may be assessed if the bank that issued your credit card is located outside of Europe.

  4. The currency exchange rate and the foreign transaction fee is determined solely by your bank on the day that they process the transaction. If you have any questions about these fees or the exchange rate applied to your booking, please contact your bank.

  1. This website may contain hyperlinks to websites operated by parties other than Termeh Travel. Such hyperlinks are provided for your reference only. We do not control such websites and are not responsible for their contents, privacy policies or other practices.

    1. It is up to you to take precautions to ensure that whatever links you select or software you download (whether from this website or other websites) is free of such items as viruses, worms, trojan horses, defects and other items of a destructive nature.

  2. Hyperlinks to third-party websites do not imply any endorsement of the material on said website, or any associations that website may have with its operators, sponsors or owners.

  1. Please note that all Software, including, without limitation, all HTML codes and Active X controls contained on this website, is owned by the Termeh Travel, its Affiliates and/or our respective suppliers, and is protected by copyright laws and international treaty provisions.

  2. Any reproduction or redistribution of the Software is expressly prohibited, and may result in severe civil and criminal penalties. Violators will be prosecuted to the maximum extent possible.

  3. Without limiting the foregoing, copying or reproduction of the software to any other server or location for further reproduction or redistribution is expressly prohibited. The software is warranted, if at all, only according to the terms of the license agreement.

  4. You are responsible for making all arrangements necessary for your device to have internet connectivity and are responsible for all sums your service provider may charge you arising out of the Mobile Application transmitting and receiving data (including but not limited to data roaming charges).

  1. Citizens of USA, UK, and Canada must are required to travel to Iran with an organized tour. The tour must be completely operated by Termeh Travel, and the details of their tour must be written down and handed to the Iranian Ministry of Foreign Affairs, three months prior to their arrival date.

  2. The citizens of the USA, UK, and Canada must travel under the supervision of one tour guide through their entire trip. This tour guide will appointed by Termeh Travel and cannot be substituted or changed throughout the trip.

  3. The application fee for citizens of USA, UK, and Canada is not refundable, should it be rejected or cancelled for any reason.

  4. The travel insurance fee for citizens of USA, UK, and Canada, If cancelled 48 hours prior to entering Iran, is subject to an 80% cash refund.

    1. Canceling the travel insurance after entering iran is not possible.

  5. Payment of the complete tour for Citizens of USA, UK, and Canada must be paid after their visa is approved by the Iranian Ministry of Foreign Affairs, and in full, through our secure online payment Gateway.

    1. If citizens of USA, UK, and Canada cancel their Iran tour in more than 14 days prior to their arrival date, they are subject to a 50% cash refund.

    2. If citizens of USA, UK, and Canada cancel their Iran tour in less than 14 days prior to their arrival date, there will be no refund available.